Eskreis-Winkler Lauren, Shulman Elizabeth P, Duckworth Angela L
Psychology Department, University of Pennsylvania, Philadelphia, USA.
J Posit Psychol. 2014 Jan 1;9(3):209-218. doi: 10.1080/17439760.2014.888579.
Are helping professionals who have experienced the same types of struggles as their clients more engaged at work? In the current investigation, we examine this question in samples of police detectives (with and without a history of violent victimization) and mental health workers (with and without a history of mental illness). Our results indicate that police detectives who have experienced violent victimization and mental health professionals who have experienced the same mental illness as their clients do indeed exhibit greater work engagement than their colleagues who lack these parallel life experiences. The link between a professional's firsthand experience of his/her client's hardships and work engagement appears to be partially explained by higher levels of grit among police detectives and by a greater sense of life-narrative continuity among mental health professionals.
那些与客户经历过相同类型挣扎的助人专业人士在工作中会更投入吗?在当前的调查中,我们在警察侦探样本(有暴力受害史和无暴力受害史)以及心理健康工作者样本(有精神疾病史和无精神疾病史)中研究了这个问题。我们的结果表明,经历过暴力受害的警察侦探以及与客户患有相同精神疾病的心理健康专业人士,确实比那些没有这些相似生活经历的同事表现出更高的工作投入度。专业人士对其客户艰难处境的亲身经历与工作投入之间的联系,似乎部分可以由警察侦探更高的毅力水平以及心理健康专业人士更强的生活叙事连续性来解释。