公众对新加坡 COVID-19 疫情的看法：定性内容分析。
Perceptions of public on the COVID-19 outbreak in Singapore: a qualitative content analysis.
机构信息
Alice Lee Centre for Nursing Studies, Yong Loo Lin School of Medicine, National University of Singapore, Singapore 119077, Singapore.
Saw Swee Hock School of Public Health, National University of Singapore, Singapore 119077, Singapore.
出版信息
J Public Health (Oxf). 2020 Nov 23;42(4):665-671. doi: 10.1093/pubmed/fdaa105.
BACKGROUND
Singapore is among the several countries affected by the COVID-19 outbreak. The outbreak has elicited panic and unease among Singapore's public. This study aimed to analyze the comments left on local media news outlets to find common concerns and discuss potential new measures that can be developed to reduce panic and support for Singapore's public during and beyond COVID-19.
METHODS
A qualitative content analysis on the comments on relevant news articles from the Facebook pages of six online local news publications dated from 23 January 2020 to the 3 April 2020 was carried out.
RESULTS
Five common themes were derived 1: fear and concern (35.42%), 2 panic buying and hoarding (21.21%), 3 reality and expectations about the situation (20.24%), 4 staying positive amid the 'storm' (10.07%) and 5 worries about the future (5.01%). The analysis revealed that fear and concern were the main reasons behind the public's responses.
CONCLUSION
Clear communication between the government and the public is one of the best ways to maintain calm among the public and to contribute to greater social cooperation. Timely updates and support measures from the government further help to maintain social peace and cohesion.
背景
新加坡是受 COVID-19 爆发影响的几个国家之一。疫情引发了新加坡公众的恐慌和不安。本研究旨在分析本地媒体新闻报道下的评论，以找出常见的关注点，并讨论在 COVID-19 期间和之后可以制定哪些潜在的新措施来减轻恐慌并为公众提供支持。
方法
对 2020 年 1 月 23 日至 4 月 3 日期间六家在线本地新闻媒体的 Facebook 页面上与相关新闻文章相关的评论进行了定性内容分析。
结果
得出了五个共同主题：1. 恐惧和担忧（35.42%），2. 恐慌性购买和囤积（21.21%），3. 对现状和预期的认识（20.24%），4. 在“风暴”中保持积极（10.07%）和 5. 对未来的担忧（5.01%）。分析表明，恐惧和担忧是公众反应的主要原因。
结论
政府与公众之间的清晰沟通是在公众中保持冷静并促进更大社会合作的最佳方式之一。政府的及时更新和支持措施有助于维护社会和平与凝聚力。
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