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职业倦怠主要与工作环境因素有关吗?一项相对权重分析研究。

Is Burnout Primarily Linked to Work-Situated Factors? A Relative Weight Analytic Study.

作者信息

Bianchi Renzo, Manzano-García Guadalupe, Rolland Jean-Pierre

机构信息

Institute of Work and Organizational Psychology, University of Neuchâtel, Neuchâtel, Switzerland.

Departamento de Ciencias de la Educación, Universidad de La Rioja, Logroño, Spain.

出版信息

Front Psychol. 2021 Jan 13;11:623912. doi: 10.3389/fpsyg.2020.623912. eCollection 2020.

Abstract

It has often been asserted that burnout is primarily linked to occupational-context factors, and only secondarily to individual-level (e.g., personality) and non-work (or general) factors. We evaluated the validity of this view by examining the links between burnout and an array of 22 work-situated (effort-reward imbalance, unreasonable work tasks, unnecessary work tasks, weekly working hours, job autonomy, skill development, performance feedback, and support in work life), work-unrelated (sentimental accomplishment, familial accomplishment, number of child[ren], leisure activities, residential satisfaction, environmental quality, security in daily life, and support in personal life), dispositional (neuroticism, sex, age, and physical condition), and intersecting (work-non-work conflict and non-work-work conflict) variables. The study involved schoolteachers from three different countries: France ( = 4,395), Spain ( = 611), and Switzerland ( = 514). Burnout was assessed with the Maslach Burnout Inventory for Educators. Most of our predictors were assessed based on widely used measures (e.g., neuroticism was assessed with the NEO-Five Factor Inventory). In order to assess sentimental accomplishment and familial accomplishment, we created two self-reported measures, namely, the Sentimental Accomplishment Inventory (SAI; 9 items) and the Familial Accomplishment Inventory (FAI; 9 items). The SAI and the FAI both showed strong reliability and high factorial validity. Exploratory structural equation modeling bifactor analysis and Mokken scaling suggested that both instruments could be considered essentially unidimensional. The study results showed that neuroticism, job strain, skill development, security in daily life, and work-non-work conflict were consistently associated with burnout across the three samples. Sample-specific predictors of burnout included sex, age, unreasonable work tasks, weekly working hours, job autonomy, support in work life, sentimental accomplishment, leisure activities, support in personal life, and non-work-work conflict. Relative weight analysis indicated that neuroticism was the best predictor of burnout in each sample. Our findings suggest that burnout's nomological network may not be primarily job-related. We conclude that the tendency to de-emphasize individual-level and non-work factors in burnout research is unwise. This tendency may constitute a roadblock in the development of effective interventional strategies. The implications of our findings for burnout's conceptual status are discussed. The neuroticism-burnout link should be further examined in longitudinal studies.

摘要

人们常常断言,职业倦怠主要与职业环境因素有关,而与个人层面(如个性)和非工作(或一般)因素的关联则是次要的。我们通过考察职业倦怠与一系列22个工作相关变量(努力-回报失衡、不合理工作任务、不必要工作任务、每周工作时长、工作自主性、技能发展、绩效反馈以及工作生活支持)、非工作相关变量(情感成就、家庭成就、子女数量、休闲活动、居住满意度、环境质量、日常生活安全感以及个人生活支持)、性格变量(神经质、性别、年龄和身体状况)以及交叉变量(工作-非工作冲突和非工作-工作冲突)之间的联系,来评估这一观点的有效性。该研究涉及来自三个不同国家的教师:法国(n = 4395)、西班牙(n = 611)和瑞士(n = 514)。使用教育工作者版马氏职业倦怠量表来评估职业倦怠。我们的大多数预测变量是基于广泛使用的测量方法进行评估的(例如,神经质用大五人格量表中的神经质分量表进行评估)。为了评估情感成就和家庭成就,我们编制了两个自我报告量表,即情感成就量表(SAI;9个项目)和家庭成就量表(FAI;9个项目)。SAI和FAI都显示出很强的信度和较高的因子效度。探索性结构方程模型双因素分析和莫肯量表分析表明,这两个量表在本质上都可被视为单维量表。研究结果表明,神经质、工作压力、技能发展、日常生活安全感以及工作-非工作冲突在三个样本中都与职业倦怠始终相关。职业倦怠的特定样本预测变量包括性别、年龄、不合理工作任务每周工作时长、工作自主性、工作生活支持、情感成就、休闲活动、个人生活支持以及非工作-工作冲突。相对权重分析表明,神经质是每个样本中职业倦怠的最佳预测变量。我们的研究结果表明,职业倦怠的理论网络可能并非主要与工作相关。我们得出结论,在职业倦怠研究中不重视个人层面和非工作因素的倾向是不明智的。这种倾向可能会成为有效干预策略发展的障碍。我们讨论了研究结果对职业倦怠概念地位的影响。神经质与职业倦怠之间的联系应在纵向研究中进一步考察。

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