Bernardes Maria Luiza Guidinho, Karino Marcia Eiko, Martins Júlia Trevisan, Okubo Caroline Vieira Cláudio, Galdino Maria José Quina, Moreira Aline Aparecida Oliveira
Centro de Ciências da Saúde, Universidade Estadual de Londrina, Londrina, PR, Brazil.
Departamento Enfermagem, Universidade Estadual do Norte do Paraná, Bandeirantes, PR, Brazil.
Rev Bras Med Trab. 2021 Feb 11;18(3):250-257. doi: 10.47626/1679-4435-2020-531.
The frequency of workplace violence has increased significantly across several countries, with short- and long-term effects on workers' health. Within the health care sector, nursing professionals are the most exposed to workplace violence, since they provide direct assistance to patients on a 24-hour basis.
To identify the types of occupational violence experienced by nursing professionals.
This was a descriptive, quantitative study of 55 nursing professionals in the emergency unit of a public hospital. Data were collected between April and June 2018 through the Questionnaire for Workplace Violence Experienced or Witnessed by Nursing Professionals. Categorical variables were presented as frequencies and percentages, while continuous variables were described using measures of central tendency and dispersion.
A total of 49 (88.9%) participants had experienced workplace violence, with 21 (38%) suffering verbal abuse; 14 (25.4%) experiencing mobbing; 6 (11%) reporting physical violence; 5 (9.1%) suffering sexual harassment; and 3 (5.4%) reporting racial discrimination. Furthermore, 44 (90%) of these individuals reported that the incidents of violence could have been prevented.
The types of violence observed included physical aggression, verbal abuse, sexual harassment and racial discrimination, with verbal abuse being the most commonly reported. These acts were perpetrated by patients and their families, as well as colleagues and supervisors. Violence prevention strategies should be implemented in institutions in order to provide a safe working environment.
在多个国家，工作场所暴力的发生率显著上升，对工人的健康产生短期和长期影响。在医疗保健部门，护理专业人员最容易遭受工作场所暴力，因为他们24小时为患者提供直接护理。
确定护理专业人员所经历的职业暴力类型。
这是一项对一家公立医院急诊科55名护理专业人员进行的描述性定量研究。2018年4月至6月期间，通过《护理专业人员经历或目睹的工作场所暴力调查问卷》收集数据。分类变量以频率和百分比表示，连续变量则使用集中趋势和离散度指标进行描述。
共有49名（88.9%）参与者经历过工作场所暴力，其中21名（38%）遭受过言语虐待；14名（25.4%）经历过职场霸凌；6名（11%）报告遭受过身体暴力；5名（9.1%）遭受过性骚扰；3名（5.4%）报告遭受过种族歧视。此外，这些人中的44名（90%）报告称暴力事件本可避免。
观察到的暴力类型包括身体攻击、言语虐待、性骚扰和种族歧视，言语虐待是最常报告的类型。这些行为是由患者及其家属以及同事和上级实施的。各机构应实施暴力预防策略，以提供安全的工作环境。
