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远程办公对幸福感的消耗与缓冲作用:来自中国新冠疫情期间的证据

The Depleting and Buffering Effects of Telecommuting on Wellbeing: Evidence From China During COVID-19.

作者信息

Cheng Jinkai, Zhang Chao

机构信息

School of Labor and Human Resources, Renmin University of China, Beijing, China.

School of Economics, Zhejiang University, Hangzhou, China.

出版信息

Front Psychol. 2022 May 11;13:898405. doi: 10.3389/fpsyg.2022.898405. eCollection 2022.

DOI:10.3389/fpsyg.2022.898405
PMID:35645868
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9131117/
Abstract

Meta-analytical research has demonstrated the benefits brought by telecommuting to wellbeing. However, we argue that such a setup in the course of the coronavirus disease pandemic exerts negative effects. On the basis of conservation of resources theory, this study determined how telecommuting depletes wellbeing (defined by job satisfaction and emotional exhaustion) through obstructing psychological detachment from work. Moreover, we incorporated family interfering with work and family-work enrichment as moderators that can buffer the negative effect of telecommuting on psychological detachment from work. Time-lagged field research was conducted with 350 Chinese employees, and findings largely supported our theoretical hypotheses. The elevated level of telecommuting results in minimal psychological detachment from work, which then leads to low wellbeing. Meanwhile, the negative effect of the extent of telecommuting on psychological detachment from work is reduced by family interfering with work. These findings extend the literature on telecommuting and psychological detachment from work through revealing why teleworkers present negative feelings during the pandemic.

摘要

元分析研究已经证明了远程办公给幸福感带来的益处。然而,我们认为在新冠疫情期间这样的工作模式会产生负面影响。基于资源守恒理论,本研究确定了远程办公如何通过阻碍工作心理脱离来消耗幸福感(由工作满意度和情感耗竭定义)。此外,我们将家庭干扰工作和家庭-工作充实作为调节变量纳入研究,它们可以缓冲远程办公对工作心理脱离的负面影响。我们对350名中国员工进行了时滞实地研究,研究结果在很大程度上支持了我们的理论假设。远程办公程度的提高导致工作心理脱离程度降低,进而导致幸福感降低。同时,家庭干扰工作减少了远程办公程度对工作心理脱离的负面影响。这些发现通过揭示远程工作者在疫情期间出现负面情绪的原因,扩展了关于远程办公和工作心理脱离的文献。

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PLoS One. 2024 Aug 19;19(8):e0305567. doi: 10.1371/journal.pone.0305567. eCollection 2024.
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How teleworking adoption is changing the labor market and workforce dynamics?远程办公的采用如何改变劳动力市场和劳动力动态?
PLoS One. 2024 Mar 19;19(3):e0299051. doi: 10.1371/journal.pone.0299051. eCollection 2024.
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本文引用的文献

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Remote worker communication during COVID-19: The role of quantity, quality, and supervisor expectation-setting.远程工作者在 COVID-19 期间的沟通:数量、质量和主管期望设定的作用。
J Appl Psychol. 2021 Oct;106(10):1466-1482. doi: 10.1037/apl0000970.
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Working from home during COVID-19: A study of the interruption landscape.新冠疫情期间在家办公:对中断状况的研究。
J Appl Psychol. 2021 Oct;106(10):1448-1465. doi: 10.1037/apl0000972.
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Hot, cold, or both? A person-centered perspective on death awareness during the COVID-19 pandemic.
远程办公对员工工作投入的双刃剑效应:来自中国新冠疫情期间的证据
Front Psychol. 2023 Jun 12;14:1110108. doi: 10.3389/fpsyg.2023.1110108. eCollection 2023.
4
Telecommuting-related health outcomes during the COVID-19 pandemic in South Korea: a national population-based cross-sectional study.韩国 COVID-19 大流行期间远程办公相关的健康结果:一项全国性基于人群的横断面研究。
BMC Public Health. 2023 Mar 23;23(1):549. doi: 10.1186/s12889-023-15271-0.
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What is holding back business process virtualization in the post-COVID-19 era? Based on process virtualization theory (PVT).在后新冠疫情时代,阻碍业务流程虚拟化的因素是什么?基于流程虚拟化理论(PVT)。
Front Psychol. 2023 Feb 15;14:1084180. doi: 10.3389/fpsyg.2023.1084180. eCollection 2023.
热、冷,还是两者兼有?从以人为本的角度看 COVID-19 大流行期间的死亡意识。
J Appl Psychol. 2021 Jun;106(6):839-855. doi: 10.1037/apl0000931.
4
Exploring public sentiment on enforced remote work during COVID-19.探讨 COVID-19 期间公众对强制远程办公的看法。
J Appl Psychol. 2021 Jun;106(6):797-810. doi: 10.1037/apl0000933.
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Videoconference fatigue? Exploring changes in fatigue after videoconference meetings during COVID-19.视频会议疲劳?探索 COVID-19 期间视频会议后疲劳变化。
J Appl Psychol. 2021 Mar;106(3):330-344. doi: 10.1037/apl0000906.
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Supporting interdependent telework employees: A moderated-mediation model linking daily COVID-19 task setbacks to next-day work withdrawal.支持相互依存的远程办公员工:一个调节中介模型,将每日 COVID-19 任务挫折与次日工作退出联系起来。
J Appl Psychol. 2020 Dec;105(12):1408-1422. doi: 10.1037/apl0000843. Epub 2020 Oct 15.
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