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公共紧急状态下为应对稀缺而进行的购买行为:基于认知-情感理论的系列中介模型

Buying to Cope With Scarcity During Public Emergencies: A Serial Mediation Model Based on Cognition-Affect Theory.

作者信息

Ma Xinran, Liao Jiangqun

机构信息

Department of Psychology, Tsinghua University, Beijing, China.

出版信息

Front Psychol. 2022 Jan 27;12:791850. doi: 10.3389/fpsyg.2021.791850. eCollection 2021.

Abstract

Panic buying is a common phenomenon that occurs during public emergencies and has a significant undesirable impact on society. This research explored the effect of scarcity on panic buying and the role of perceived control and panic in this effect through big data, an online survey and behavior experiments in a real public emergency (i.e., COVID-19) and simulative public emergencies. The findings showed that scarcity aggravates panic buying (Studies 1-3), and this aggravation effect is serially mediated by perceived control and panic (Studies 2-3). Moreover, this serial mediation model is more suitable for public health emergencies (Study 3). These findings enrich the understanding of panic buying and provide important enlightenment for guiding rational public behavior and managing public opinion during public emergencies.

摘要

恐慌性购买是公共紧急事件期间出现的一种常见现象,对社会产生重大不良影响。本研究通过大数据、在线调查以及在真实公共紧急事件(即新冠疫情)和模拟公共紧急事件中的行为实验,探究了稀缺性对恐慌性购买的影响以及感知控制和恐慌在这一影响中的作用。研究结果表明,稀缺性会加剧恐慌性购买(研究1 - 3),且这种加剧效应通过感知控制和恐慌依次介导(研究2 - 3)。此外,这种依次介导模型更适用于突发公共卫生事件(研究3)。这些发现丰富了对恐慌性购买的理解,并为在公共紧急事件期间引导公众理性行为和管理舆情提供了重要启示。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/996c/8828481/2dda855b9ca7/fpsyg-12-791850-g001.jpg

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