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知识就是力量:重新思考针对文化和语言背景多样患者的医疗保健服务。

Knowledge is Power: Rethinking Healthcare for Culturally and Linguistically Diverse Patients.

作者信息

Monteiro Elissa M, Hyde Carly, Guardado Dilian, Rosenau Kashia A, Kuo Alice

机构信息

School of Education/Department of School Psychology, University of California Riverside, Riverside, USA.

Psychiatry, University of California Riverside School of Medicine, Riverside, USA.

出版信息

Cureus. 2023 Sep 21;15(9):e45712. doi: 10.7759/cureus.45712. eCollection 2023 Sep.

DOI:10.7759/cureus.45712
PMID:37868580
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10590178/
Abstract

Autism is a developmental disability that exists across racial, ethnic, linguistic, and socioeconomic boundaries. Unfortunately, the lived experiences of autistic individuals and their families as supported by evidence in the existing literature suggest that culturally and linguistically diverse families' engagement in healthcare and education face a multitude of challenges, particularly during high-stakes meetings and healthcare appointments (e.g., Individualized Education Plan meetings, patient visits, and diagnostic results interpretation meetings). These challenges prevent culturally and linguistically diverse autistic individuals from accessing adequate care. In this paper, we propose solutions to be adopted by healthcare and education systems to address those challenges. First, we urge providers to address the systemic problems that commonly occur during meetings. Second, we propose service providers adopt a cultural and linguistic 'match' process. We recommend asking families about their specific language preferences and ensuring the selection of translators who speak the family's preferred language and dialect. Employing these transformations will require education and healthcare systems to allocate more resources for translation services to enhance the training and recruitment of interpreters and ensure that interpreter-family pairs are provided time for consultation prior to high-stakes meetings. Ultimately, these adaptations to the service provision environment would produce opportunities for translators to act as cultural liaisons and, with time, become trusted partners for families.

摘要

自闭症是一种跨越种族、民族、语言和社会经济界限的发育障碍。不幸的是,现有文献中的证据所支持的自闭症患者及其家庭的生活经历表明,文化和语言背景多样的家庭在参与医疗保健和教育方面面临诸多挑战,尤其是在高风险会议和医疗预约期间(例如,个性化教育计划会议、患者就诊以及诊断结果解读会议)。这些挑战使得文化和语言背景多样的自闭症患者无法获得充分的护理。在本文中,我们提出了医疗保健和教育系统应采用的解决方案,以应对这些挑战。首先,我们敦促医疗服务提供者解决会议期间常见的系统性问题。其次,我们建议服务提供者采用文化和语言“匹配”流程。我们建议询问家庭他们的具体语言偏好,并确保选择能说家庭首选语言和方言的翻译人员。实施这些变革将要求教育和医疗保健系统为翻译服务分配更多资源,以加强对口译员的培训和招聘,并确保在高风险会议之前为译员与家庭的配对提供咨询时间。最终,这些对服务提供环境的调整将为翻译人员创造机会,使其能够充当文化联络人,并随着时间的推移成为家庭信赖的伙伴。

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本文引用的文献

1
Undocumented Mexican mothers of children with autism: navigating the health care and educational service systems.患有自闭症儿童的无证墨西哥母亲:在医疗保健和教育服务系统中艰难前行。
Int J Dev Disabil. 2020 Nov 26;68(4):567-577. doi: 10.1080/20473869.2020.1850159. eCollection 2022.
2
Language, Interpretation, and Translation: A Clarification and Reference Checklist in Service of Health Literacy and Cultural Respect.语言、口译与笔译:一份为促进健康素养和文化尊重而制定的澄清与参考清单。
NAM Perspect. 2020 Feb 18;2020. doi: 10.31478/202002c. eCollection 2020.
3
Caregiver Voices: Cross-Cultural Input on Improving Access to Autism Services.照顾者之声:改善自闭症服务获取途径的跨文化投入。
J Racial Ethn Health Disparities. 2019 Aug;6(4):752-773. doi: 10.1007/s40615-019-00575-y. Epub 2019 Mar 11.
4
Expanding the Capacity of Primary Care to Treat Co-morbidities in Children with Autism Spectrum Disorder.扩大初级保健的能力,以治疗自闭症谱系障碍儿童的共病。
J Autism Dev Disord. 2018 Dec;48(12):4222-4230. doi: 10.1007/s10803-018-3630-x.
5
Brief Report: A Survey of Autism Research Priorities Across a Diverse Community of Stakeholders.简要报告:多元化利益相关者群体对自闭症研究重点的调查。
J Autism Dev Disord. 2018 Nov;48(11):3965-3971. doi: 10.1007/s10803-018-3642-6.
6
Language Barriers Impact Access to Services for Children with Autism Spectrum Disorders.语言障碍影响自闭症谱系障碍儿童获得服务。
J Autism Dev Disord. 2018 Feb;48(2):333-340. doi: 10.1007/s10803-017-3330-y.
7
A Scoping Review of Health Disparities in Autism Spectrum Disorder.自闭症谱系障碍中的健康差异:范围综述
J Autism Dev Disord. 2017 Nov;47(11):3380-3391. doi: 10.1007/s10803-017-3251-9.
8
Ethnic Disparities in School-Based Behavioral Health Service Use for Children With Psychiatric Disorders.患有精神疾病儿童在学校行为健康服务使用方面的种族差异。
J Sch Health. 2017 Jan;87(1):47-54. doi: 10.1111/josh.12469.
9
The health status of adults on the autism spectrum.自闭症谱系障碍成年人的健康状况。
Autism. 2015 Oct;19(7):814-23. doi: 10.1177/1362361315577517. Epub 2015 Apr 24.
10
Pediatrician identification of Latino children at risk for autism spectrum disorder.儿科医生识别西班牙语裔儿童自闭症谱系障碍的风险。
Pediatrics. 2013 Sep;132(3):445-53. doi: 10.1542/peds.2013-0383. Epub 2013 Aug 19.